1. Privacy overview

This Privacy Policy explains the main categories of information that may be processed when you use this website, contact support or move into linked WinRushGo service areas. Different service features can provide additional privacy notices when more specific processing is required.

2. Information you provide

Information can be provided directly when you contact support, create or manage an account through the linked service, complete verification or use payment functions.

Depending on the feature, this can include contact details, account information, identity-verification information, transaction-related information and correspondence with support.

3. Technical information

Web services can process technical information such as IP address, browser type, device information, language, access time, visited pages and diagnostic or security data. This information can be used to operate the service, identify errors, prevent abuse and understand website performance.

4. Why information may be used

Information can be processed to:

  • provide requested website and account functionality;
  • respond to support requests;
  • protect account and service security;
  • perform identity or transaction checks where required;
  • process payment-related actions through supported providers;
  • maintain and improve website performance;
  • manage promotions when the user participates in them;
  • meet applicable legal and compliance obligations.

5. Service providers

Technical, verification, payment, hosting, analytics or support providers may process information when required to provide a service. Only information relevant to that function should be shared, subject to the applicable service arrangements.

6. Cookies and local storage

Cookies and similar browser storage can be used for essential session functions, preferences, security and analytics. Some cookies are required for core website functions, while optional analytics or marketing technologies should follow the consent choices presented to the user where applicable.

7. Payments and verification

Payment providers can process information needed to complete deposits or withdrawals. Identity-verification providers can process the documents and data required for KYC checks. Their processing can also be subject to their own privacy information.

8. Security

Reasonable technical and organisational safeguards should be used to protect information against unauthorised access, loss, alteration or disclosure. Users are also responsible for protecting passwords and account access.

9. Data choices

Depending on the applicable law and service, users may have rights relating to access, correction, deletion, objection, restriction or portability of personal information. Some information can still need to be retained where legal, security, fraud-prevention or transaction-record obligations apply.

10. Marketing preferences

Where marketing communications are offered, users should be able to manage promotional preferences through the relevant account or communication controls.

11. Minors

The website and linked gambling services are not intended for people below the applicable legal gambling age and never for users under 18.

13. Updates

This Privacy Policy can be updated when website functions, data practices or legal requirements change. The current version is the one published on this page.

14. Contact

For general privacy or account-support questions, contact [email protected]. Verification-specific questions can be sent to [email protected].

Review the Terms and Conditions or return to the WinRushGo Casino.